Welcome
Welcome to my shop. I always use the best quality materials in all my designs and aim to provide items which I would buy myself! If you are not 100% happy with anything you receive, you can return the items to me for a full refund.
This is a hobby for me and I will do my best to customise designs, whenever I can - please contact me if you would like to discuss any design ideas you may have and I will be happy to let you know if I can do something or not.
Everything listed in my shop is available for delivery and is in stock - but if you would like any personalised goods, or any customisations, then I try to turn these around within 48 hours. Bigger orders, like wedding stationery, can sometimes take longer, so please email me for details and I will be realistic with a turnaround time for you.
Payments
Payments are best for me via Paypal, but I wll consider a cheque. Goods which are personalised and which have been printed cannot be cancelled, but any items which you change your mind about, which have not been specially printed, can be cancelled provided I have not already posted them.
Shipping
I use Royal Mail delivery for all my items, unless buying is such quantities that a courier service would be cheaper. Any goods not received will be reported to Royal Mail and their policy for refund followed. If you would prefer to have your goods delivered via Recorded delivery, there is a small extra charge to cover this. I aim to post all items in stock within 48 hours. Customised orders, please contact me for delivery times.
Refunds
If you are not 100% happy with your goods, then please return them to me for a refund (excluding postage). I would kindly ask that you let me know what you may be unhappy with, so I can learn from the experience too!
Additional
Please don't hestitate to contact me if you have any questions at all - as I am online regularly.